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Expert Review

Expert reviews are submitted by our readers. They help other professionals decide whether the research findings reported in this resource are robust and applicable to their daily patient/client care decisions and working environment. If you would like to help, visit our Contribute page.

Summary:
The report sets out plans for extending the role of the modern matrons in A&E departments to help improve the patients experience when they need NHS emergency care. It also outlines the range of functions and ways that matrons have modernised NHS services and how they have enhanced the patient’s experience.Matrons 10 key responsibilities are listed, and also a report on how they are implementing the ten key roles for nurses listed in the NHS plan. There are case studies to demonstrate the work being undertaken and some key messages about future directions.
Questions Addressed:
The document outlines the role of the modern matron in A&E departments how this can enhance the patients experience and directions for further development. The report pulls together a representative example of excellence in practice in a variety of healthcare settings to act as a catalyst for improving and sharing this best practice.
Type of Study:
Report
Methods Valid:
Yes
Methods Valid Detail:

A brief look at the outcomes of introducing the modern matron and the report attempts to make the case for establishing matrons to oversee all wards throughout the NHS by 2004.

Results Reliability:
The report is very thin on the details of the case studies
Problems or Biases:

The report is very thin on the details of the case studies

Relevant Studies:
Keywords:
Modern matrons patients experience hospital cleanliness healthcare associated infection empowering accident and emergency department
Reviewer Name:
Sue Wiseman
Reviewer Post:
Nurse Consultant –Infection Control, DH
Reviewer Affiliations:
Member Advisory Committee on Dangerous Pathogens Health Protection Adviser Royal College of Nursing P/T Member Infection Control Nurses Association